{"id":222,"date":"2019-08-08T19:40:22","date_gmt":"2019-08-08T17:40:22","guid":{"rendered":"http:\/\/www.altitudeskischool.com\/?page_id=222"},"modified":"2023-11-14T12:21:30","modified_gmt":"2023-11-14T11:21:30","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.altitudeskischool.com\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"

[vc_row full_width=”stretch_row” css_animation=”fadeInLeft” css=”.vc_custom_1593266949915{margin-top: 55px !important;margin-bottom: 55px !important;}”][vc_column][vc_message message_box_style=”solid” style=”square” message_box_color=”grey” el_class=”p-12″]Lift passes and equipment are obligatory and are not included in our prices<\/strong>. Please ensure purchasing your equipment and lift pass prior to the lesson to ensure maximum lesson time is achieved.[\/vc_message][vc_custom_heading text=”Insurance” font_container=”tag:h2|font_size:25px|text_align:left|color:%230176ac|line_height:35px” google_fonts=”font_family:Raleway%3A100%2C200%2C300%2Cregular%2C500%2C600%2C700%2C800%2C900|font_style:600%20bold%20regular%3A600%3Anormal”][vc_column_text]Participation in any of our activities does not include insurance. Altitude strongly recommends that our clients have a valid accident insurance<\/strong> which covers skiing in all conditions, including off-piste and beyond the marked routes.[\/vc_column_text][vc_custom_heading text=”Minimum Booking Policy” font_container=”tag:h2|font_size:25px|text_align:left|color:%230176ac|line_height:35px” google_fonts=”font_family:Raleway%3A100%2C200%2C300%2Cregular%2C500%2C600%2C700%2C800%2C900|font_style:600%20bold%20regular%3A600%3Anormal”][vc_column_text]In certain busy weeks of the season, we do have a minimum number of hours that need to be booked due to high demand. You will be informed about this on booking. Once booked, if any lessons are cancelled adjusting the booking to less than the minimum required, it may not be possible to retain the original dates and prices on booking. Normal cancellation conditions apply.[\/vc_column_text][vc_custom_heading text=”Cancelation Policy” font_container=”tag:h2|font_size:25px|text_align:left|color:%230176ac|line_height:35px” google_fonts=”font_family:Raleway%3A100%2C200%2C300%2Cregular%2C500%2C600%2C700%2C800%2C900|font_style:600%20bold%20regular%3A600%3Anormal”][vc_column_text]Any bookings that are cancelled within 7 days will incur a charge of 50%. For lessons in New Year Week and February holidays , any bookings cancelled within 14 days will incur a charge of 50%. All bookings not cancelled more than 48 hours in advance will not be refunded.<\/p>\n

In the case of lesson cancellation due to lift closure, injury or sickness, adverse weather conditions, breakdowns of mechanical installations or other incidents beyond the company\u2019s control Altitude will not be liable to provide the client with a refund. We advise our clients to take out adequate insurance to cover them in the case of cancellation.<\/p>\n

Altitude declines all liability in the case of an accident that occurs during any lesson or company run event. Altitude reserves the right to cancel any session if payment is not settled in full before the lesson.<\/p>\n

[\/vc_column_text][vc_custom_heading text=”Policy For: Polar Bear Lessons \/ Group Lessons \/ Performance Clinics” font_container=”tag:h2|font_size:25px|text_align:left|color:%230176ac|line_height:35px” google_fonts=”font_family:Raleway%3A100%2C200%2C300%2Cregular%2C500%2C600%2C700%2C800%2C900|font_style:600%20bold%20regular%3A600%3Anormal”][vc_column_text]Altitude\u2019s policy on polar bear groups or group lessons for both children and adults, is that once booked and confirmed, all lessons with only 1 participant will run for a reduced time of 2 hours (for half day lessons) or 4 hours (for full day lessons). Any polar bear groups, or group lessons with 2 or more participants will run for the full duration.[\/vc_column_text][vc_custom_heading text=”Important Information For Parents” font_container=”tag:h2|font_size:25px|text_align:left|color:%230176ac|line_height:35px” google_fonts=”font_family:Raleway%3A100%2C200%2C300%2Cregular%2C500%2C600%2C700%2C800%2C900|font_style:600%20bold%20regular%3A600%3Anormal”][vc_column_text]Altitude Ski & Snowboard School request that all parents read this information and make sure all the points are covered, regardless of the age or level of the children. This will help ensure that everything will run smoothly and will keep the learning environment as safe and fun as possible for our most precious customers- your kids!<\/p>\n

It is essential that children come prepared with the following:<\/strong><\/p>\n

<\/i>Helmets<\/strong> (To be worn by all children under 13 years old)
\n<\/i>Appropriate warm and waterproof gloves and clothing<\/strong>
\n<\/i>Suitable eye protection<\/strong> \u2013 glasses or goggles with UVA filter
\n<\/i>Pocket money<\/strong> for Hot-Chocolate breaks (CHF 10.- per day)
\n<\/i>Be able to use the toilet unassisted<\/strong>
\n<\/i>Details for the instructor of any medical conditions and dietary requirements <\/strong>must be made known to the Altitude office staff and instructor prior to all lessons.<\/p>\n

If a client has a child in a lesson with Altitude, but does not arrive within 15 minutes of the agreed time to pick up the child, we will have to enforce a charge of CHF 50 per half hour.<\/strong><\/p>\n

The above is the terms and conditions for:<\/p>\n

Altitude Sport GMBH
\nDorfstrasse 128
\n3818 Grindelwald BE<\/p>\n

 <\/p>\n

[\/vc_column_text][vc_column_text]CONTACT US<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]\n\t\t\t

<\/p>\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\"Intro\"\n<\/rs-column><\/rs-column><\/rs-column><\/rs-row><\/rs-zone>IT'S EASY TO BOOK ONLINE \n\t\t\t\t\t\t\t<\/rs-layer>Altitude\u2019s ski instructors provide high quality lessons, however we are also very proud of our year round booking team always making sure our customer receive the best service<\/strong>. You can book your lessons<\/a> anytime of the year on the phone, by email or use our online booking system or alternatively on arrival in resort. \n\t\t\t\t\t\t\t<\/rs-layer> \n\t\t\t\t\t\t\t<\/rs-layer>mouse<\/i>smartphone<\/i> \n\t\t\t\t\t\t\t<\/rs-layer> \n\t\t\t\t\t\t\t<\/rs-layer>ONLINE BOOKING \n\t\t\t\t\t\t\t<\/a>\t\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t<\/rs-slides>\n\t\t\t\t<\/rs-module>\n\t\t\t\t